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Technology Errors & Omissions Coverage

Our Technology E&O insurance provides comprehensive coverage for negligent acts in the performance of your technology and professional services, creation or manufacturing of your technology products, or failure of your technology products to meet a particular standard.

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Coverage

Our policy includes coverage for:

  • Negligent misrepresentation or breach of duty
  • Injury to a person arising out of defamation, including libel, slander, or other defamatory or disparaging statements or material
  • Infringement of an intellectual property right such as copyright, trademark and domain name
  • The failure of technology products to perform the intended function or serve their intended purpose; and the failure of technology services, professional services or technology products to meet any applicable legal or industry standard concerning quality, safety or fitness for a particular purpose.
  • Negligent creation, design, distribution, manufacturing of computer or computer or telecommunications hardware or software products, components or peripherals or electronic products or components sold by or on behalf and for the benefit of an Insured; and leased or licensed by an Insured to third parties, including software updates, service packs and other maintenance releases provided for such products.
  • Acts, errors or omissions in the failure of rendering any of the following Technology Services: computer, cloud computing, information technology, telecommunications, electronic services including but not limited to data processing, data and application hosting, the provision of managed services, software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS), network as a service (NaaS), computer system installation, management repair, and maintenance, network design and internet service.

Benefits and Services

  • A broadened technology services and products definition with the ability to customize any other professional service.
  • As part of our Cyber coverage, we provide access to best-in-class breach response services with specialized teams who are ready to help 24/7.
  • We are supported by an experienced Claims Department, in house legal team and use several leading global insurance law firms.

Client Profiles

  • Technology companies: software developers, hardware manufacturers, cloud service providers, system integrators, IT consultants
  • Telecommunication companies: wireline, wireless, VOIP, cable and DSL providers; telecommunication equipment
  • Internet companies: social media companies, ISP’s, ASP’s, domain name registrars, web hosting services, development, design and maintenance of websites

 

Real-life AXA XL Cyber claims scenarios

January 27, 2020
Cyber liabilities, and associated expenses, can devastate any business. A single cyber-attack in the US costs companies on average $8.19 million, according to the IBM 2019 Cost of Data Breach Report. Recent headlines have shown that there is no one industry or entity size that stands alone as an easy
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Critical Windows CryptoAPI Spoofing Vulnerability

January 22, 2020
When Microsoft released patches on January 14, 2020, it revealed one of the most critical vulnerabilities it has discovered in years. The company confirmed a serious security vulnerability in the way Windows CryptoAPI (Crypt.dll) validates Elliptic Curve Cryptography (ECC) certificates, disclosed to
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True Tales of the Data Breach Hotline

January 14, 2020
A cyber breach can strike panic and lead to rushed decisions, but these on-call claim professionals helped to achieve happy endings for clients at their most stressful time. While hackers continually find new ways to infiltrate systems and make a profit off stolen data, ransomware remains one of the
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Product Availability

Geographical coverage is for informational purposes only. Product and service offers can vary based on location, industry, risk profile and unique business needs.

The information contained herein is intended for informational purposes only. It’s is neither an offer to sell nor a solicitation to purchase any particular insurance product. Insurance coverage in any particular case will depend upon the type of policy in effect, the terms, conditions and exclusions in any such policy, and the facts of each unique situation. No representation is made that any specific insurance coverage would apply in the circumstances outlined herein. Please refer to the individual policy wordings for specific coverage details. AXA XL is a division of AXA Group providing products and services through three business groups: AXA XL Insurance, AXA XL Reinsurance and AXA XL Risk Consulting. Not all of the insurers do business in all jurisdictions nor is coverage available in all jurisdictions.

US- and Canada-Issued Insurance Policies. In the US, the AXA XL insurance companies are: AXA Insurance Company, Catlin Insurance Company, Inc., Greenwich Insurance Company, Indian Harbor Insurance Company, XL Insurance America, Inc., XL Specialty Insurance Company and T.H.E. Insurance Company. In Canada, coverages are underwritten by XL Specialty Insurance Company - Canadian Branch and AXA Insurance Company - Canadian branch. Coverages may also be underwritten by Lloyd’s Syndicate #2003. Coverages underwritten by Lloyd’s Syndicate #2003 are placed on behalf of the member of Syndicate #2003 by Catlin Canada Inc. Lloyd’s ratings are independent of AXA Group.

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