Our Claims Promise
When you buy an insurance policy, you're buying a promise. Our promise is to deliver an exceptional claims experience. "Wherever and whenever you need us”.
Known for flexible program design, fast money movement and personalized access to accurate and real-time data, we proactively manage your captive to help you maximize its economic and operational value.

Global reach, empowered local expertise: Every market is unique. Our global team has an in-depth understanding of the nuances and distinctive challenges of different markets, and the capabilities to issue local policies wherever they are needed. They are also experts in seamlessly managing complex claims across borders.
A track record of innovation: Innovation is not an afterthought for us; it’s an essential element of how we work with a wide variety of captive owners with diverse needs and risk profiles. Our long-term focus on innovation, coupled with our financial strength and underwriting capabilities, enable us to create bespoke captive solutions for both traditional and emerging risks.
Personal, fast and efficient service: We built our award-winning service around fulfilling our clients’ specific needs. For example, we don’t pool premiums before ceding funds to captives. That means money moves to captives in days, not weeks or months.
When you buy an insurance policy, you're buying a promise. Our promise is to deliver an exceptional claims experience. "Wherever and whenever you need us”.
The information contained herein is intended for informational purposes only. Insurance coverage in any particular case will depend upon the type of policy in effect, the terms, conditions and exclusions in any such policy, and the facts of each unique situation. No representation is made that any specific insurance coverage would apply in the circumstances outlined herein. Please refer to the individual policy forms for specific coverage details. This summary does not constitute an offer, solicitation or advertisement in any jurisdiction, nor is it intended as a description of any products or services of AXA XL.
AXA XL is a division of AXA Group providing products and services through three business groups: AXA XL Insurance, AXA XL Reinsurance and AXA XL Risk Consulting. In the US, the AXA XL insurance companies are: AXA XL Insurance Company Americas, Greenwich Insurance Company, Indian Harbor Insurance Company, XL Insurance America, Inc., XL Specialty Insurance Company and AXA XL Excess & Surplus Lines Insurance Company. In Canada, insurance coverages are underwritten by XL Specialty Insurance Company - Canadian Branch. In Bermuda, the insurance company is XL Bermuda Ltd. Coverages may also be underwritten by Lloyd’s Syndicate #2003. Coverages underwritten by Lloyd’s Syndicate #2003 are placed on behalf of the member of Syndicate #2003 by Catlin Canada Inc. Lloyd’s ratings are independent of AXA Group. Not all of the insurers do business in all jurisdictions nor is coverage available in all jurisdictions.
AXA, the AXA and XL logos are trademarks of AXA SA or its affiliates. © 2026. Information accurate as of March, 2026.
You are contacting AXA XL, the P&C and Specialty division of AXA. We provide Re/Insurance to mid-sized and multinational companies, and some high-net-worth individuals.
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