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XL Insurance Company SE

XLICSE Terms of Business

Complaints

How do I make a complaint?

Europe

Australia

If you are based in Australia and need an interpreter, please call or email us and we can arrange this through the Translating and Interpreting Service (TIS National).

T: 02 8270 1400
E: AUSinfo@axaxl.com

If you have a hearing or speech impairment, you can contact us through the National Relay Service (NRS) by calling the numbers below, or visit the National Relay service website for additional access options.

Voice Relay Number 1300 555 727
TTY Number 133677

Singapore

Policy Owners' Protection (PPF) Scheme

MAS Notice 124 – Public Disclosure Requirements
In pursuance of MAS notice 124 “Public Disclosure Requirements”, our disclosures in the Statutory Returns and Annual Returns filed with the MAS and ACRA respectively are accessible via the following weblinks:-
https://www.mas.gov.sg/statistics/insurance-statistics/insurance-company-returns/i859g
https://www.bizfile.gov.sg/

Solvency II

Hong Kong