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XL Catlin adopts new online notification platform to address Marine insurance claims in North America

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To help clients quickly and easily submit notification of their Marine insurance claims, XL Catlin has adopted an online claims reporting tool in the North America.

Powered by RightIndem, XL Catlin’s new marine loss reporting tool streamlines the whole notification of loss process, letting clients immediately share details and visual information about an incident to start the claims management process.

According to Anne Marie Elder, XL Catlin’s Chief Underwriting Officer for Marine in the Americas, “With increasing trade, waterway traffic and construction activities throughout North America, maritime and other related industries are experiencing a considerable increase in activity, driving the demand for quality marine insurance coverage, particularly inland marine coverage in the US. We need to be ready to expeditiously address any potential claims for our growing Marine client base and that starts by making it easy for our clients to report a loss.”

“The notification process is what gets the ball rolling; it starts the whole claims resolution process,” said Conor J. Murray, Head of Marine Claims – North America. “By adopting this platform, our Marine clients can now report any incident in real-time, directly from their computer or smart phone, any time of day. We understand that losses don’t happen solely during business hours and we want to make sure we can go the extra mile and be available to our clients 24/7. Receiving this information quickly will help our marine claims team assess the claim straightaway to bring us closer to resolution quickly.”

XL Catlin’s Global Marine business provides insurance for clients with special coverage needs for their marine exposures, including Inland Marine, Ocean Cargo, Blue and Brown Water Hull, P&I, as well as Excess and Primary Marine Liabilities. XL Catlin provides marine insurance to cover vessels, ports and ship repair yards throughout the world. Risks are written on both a primary and an excess of loss basis.

About XL Catlin’s Insurance Operations

XL Catlin insurance companies offer property, casualty, professional, financial lines and specialty insurance products globally. Businesses that are moving the world forward choose XL Catlin as their partner. To learn more, visit xlcatlin.com.

About XL Catlin

XL Catlin is the global brand used by XL Group Ltd’s (NYSE:XL) insurance and reinsurance companies which provide property, casualty, professional and specialty products to industrial, commercial and professional firms, insurance companies and other enterprises throughout the world. Clients look to XL Catlin for answers to their most complex risks and to help move their world forward. To learn more, visit xlcatlin.com.

About RightIndem

RightIndem is a B2B2C white-label Software as a Service platform whose focus is to simplify the claims process for its clients’ customers through the use of self-service claims that leverage the latest in design thinking, machine learning and automation. Clients look to RightIndem to deliver benefits to not only their customers but also to their businesses. To learn more visit rightindem.com.


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