Reinsurance
Product Family
Claims
Risk Consulting
Media Center
Get In Touch

Cancellation rights in connection with the Mergers

If you are an existing policyholder of ACS or AXA ART, you may have the right to cancel your policy as a result of the Mergers should you wish to exercise that right.

Please consult the table of countries below to determine whether cancellation rights are available under the laws relevant to your policy.

A country's laws will be relevant to your policy if you satisfy any of the criteria listed in the middle column of the below table. Generally, a country will be relevant to you if you have an insured risk in any of the below countries. For property insurance, this would mean the country within which the property is located and, for vehicle insurance, the country within which the vehicle is registered. If the above does not apply to you however, you may have termination rights based on the country within which you are resident. If you have any questions, please refer to the "Further Information Section" here.

Please note that the cancellation rights specified below are your cancellation rights in connection with the Merger only. They are separate and additional to any cancellation rights you may have under the terms of your policy.

Country

This country will be relevant to you, if you satisfy any of the below criteria:

What cancellation rights are available?

Austria

Your policy covers risks insured in Austria

No cancellation rights are available under Austrian law

Belgium

Your policy covers risks insured in Belgium

No cancellation rights are available under Belgian law

Bulgaria

Your policy covers risks insured in Bulgaria

 

On 10th January 2020, AXA published notice of completion of the Mergers on its website and in two daily Bulgaria newspapers.

1. 24 Chases

2. Trud

You have the right to cancel your policy within 60 days of the date of publication of the notice.

Croatia

Your policy covers risks insured in Croatia

No cancellation rights are available under Croatian law

Cyprus

Your policy covers risks insured in Cyprus

No cancellation rights are available under Cypriot law.

Czech Republic

Policies with insured property located in Czech Republic

All policyholders should have received individual letters giving notice of the Mergers

Once you have received this letter, you will have one month within which to cancel your policy

A copy of the policyholder letter you will have received is here

1. ACS - w/Cancellation rights

2. AXA Art - w/Cancellation rights
AXA has also published a notice of completion of the mergers in two Czech newspapers.

1. Hospodarske Noviny

2. Mlada Fronta Dnes

If you have any questions, please contact us using the contact details here.

Denmark

Your policy covers risks insured in Denmark

No cancellation rights are available under Danish law

Estonia

Your policy covers risks insured in Estonia

No cancellation rights are available under Estonian law

Finland

Your policy covers risks insured in Finland

 

On 9th January 2020, AXA published notice of the Mergers in the Helsingin Sanomat and on 2nd February 2020, the Finish Official Gazette (Virallinen Lehti). Policyholders have the right to cancel their policies within three months of the publications. If you have any questions, please contact us using the contact details here.

France

Your policy covers risks insured in France

 

On 29 December 2019, notice of the ACS merger was published in the French Official Gazette. Policyholders have the right to cancel their policies within one month of the notice being published. If you have any questions, please contact us using the contact details here.          

Germany

The governing law of your policy is German

No cancellation rights are available under German law.

Greece

Your policy covers risks insured in Greece

No cancellation rights are available under Greek law.

Hungary

Your policy covers risks insured in Hungary

 

AXA has sent policyholders individual letters giving notice of the Mergers Policyholders may cancel their policy within 30 days of receipt of the letter. A copy of the policyholder letter you will have received is here.

1. ACS - w/Cancellation rights

2. AXA Art - w/Cancellation rights

Iceland

Your policy covers risks insured in Iceland

No cancellation rights are available

Ireland

You are an Irish resident consumer policyholder

No cancellation rights are available

Italy

a. Your policy covers risks insured in Italy; or

b. your policy was marketed in Italy

 

Policyholders are able to cancel their policies within 60 days of the final approval of the Mergers in Ireland.

This approval was obtained on 17 December 2019.

Latvia

Your policy covers risks insured in Latvia

No cancellation rights are available

Liechtenstein

Your policy covers risks insured in Liechtenstein

AXA has sent policyholders individual letters giving notice of the Mergers. Policyholders may cancel their policy within three months of receipt of this letter.

A copy of the policyholder letter you will have received is here.

1. ACS - w/Cancellation rights

2. AXA Art - w/Cancellation rights

Lithuania

Your policy covers risks insured in Lithuania

 

Policyholders may cancel their policy within one month of 31 December 2019 (i.e. the Effective date of the Mergers).

This right expired on 31 January 2020.

Luxembourg

Your policy covers risks insured in Luxembourg

The local regulator has published notices of the Mergers in the National Gazette here and here. There are no cancellation rights.

Malta

Your policy covers risks insured in Malta

No cancellation rights are available

The Netherlands

a. your policy covers risks insured in the Netherlands; or

b. your policy was sold to you from a branch in the Netherlands

 

On 29th January 2020, AXA published notice of the Mergers in the Dutch State Gazette and in three Dutch newspapers.

1. Algemeen Dagblad

2. De Volkskrant

3. NRC Handelsblad

Policyholders may cancel their policies within three months of the publication. If you have any questions, please contact us using the contact details here.

Norway

Your policy covers risks insured in Norway

Policyholders have been sent individual letters informing them of the Mergers.

Policyholders may cancel their policies within four weeks of receiving a letter.

A copy of the policyholder letter you should have received can be accessed here.

1. ACS - w/Cancellation rights

2. AXA Art - w/Cancellation rights

Poland

a. Your policy covers risks insured in Poland; or

b. your policy was concluded in Poland

 

On 30th January 2020, AXA published notice of the Mergers in Rzeczpospolita. Policyholders can terminate policies within three months of this notice being published

If you have any questions, please contact us using the contact details here.

Portugal

a. Your policy covers risks insured in Portugal; or

b. your policy was sold to you in Portugal

 

On 31st December 2019, the local regulator published notice of the ACS Merger on its website here. and on 6 March 2020, the local regulator published notice of the AXA Art merger on its website here.

Policyholders can terminate within one month of the publication of the local newspaper notice.

If you have any questions, please contact us using the contact details here.

Romania

Your policy covers risks insured in Romania

 

Policyholders will have received individual notice of the Mergers. A copy of the policyholder letter you should have received can be accessed here.

1. ACS - w/Cancellation rights

2. AXA Art - w/Cancellation rights

Policyholders have the right to: (i) terminate; and (ii) request reimbursement of any premium paid in advance for the remainder of their contract.

Slovakia

Your policy covers risks governed by Slovakian law.

No cancellation rights are available.

Slovenia

Your policy covers risks insured in Slovenia

No cancellation rights are available.

Spain

Your policy covers risks insured in Spain

 

On 9 April 2020, the Spanish regulator published notice of the Mergers in the local Gazette here and here

Policyholders have the right to cancel their policies within one month of this notice being published.

Sweden

Your policy covers risks insured in Sweden

 

Policyholders have the right to cancel their policies as a result of the merger and there are no time limits in respect of this cancellation right.

Switzerland

Your policy has been entered into with a Swiss branch of ACS/ART

No cancellation rights are available under Swiss law.

United Kingdom

Your policy covers risks insured in the UK

No cancellation rights are available under English law.