Product Family

AXA XL today announced Judy Faber will join as Vice President, Business Operations and Customer Management in Canada effective June 16, 2020. In this dual role, Ms. Faber will oversee the Canadian insurance operations of AXA XL as well as strengthen our customer management strategy in Canada. Ms. Faber will join AXA XL’s Canadian leadership team, reporting directly to Urs Uhlmann, CEO & Country Manager for AXA XL, Canada.

Ms. Faber’s responsibilities include establishing and executing an operations strategy for the business units in Canada while ensuring alignment with the broader priorities of AXA XL.  She is responsible for streamlining underwriting and operations to ensure the team provides industry leading service to our clients and brokers. In this role, Ms. Faber will work with and support the distribution function in Canada by effectively leading the execution of our customer management strategy and elevating AXA XL’s market reputation in the targeted segments.

“Judy’s knowledge of the Canadian large risk markets coupled with her background in claims, underwriting and customer management in the Risk Management space will further strengthen the ability for AXA XL, Canada to deliver quality service to our customers and improve operational efficiencies,” noted Mr. Uhlmann.

Ms. Faber joins from Zurich Canada where she spent several years in customer and client management, most recently serving as Head of Customer Management. Prior to Zurich, Ms. Faber spent nearly 20 years in loss adjustment and underwriting. Ms. Faber is a member of the Insurance Institute of Canada, Ontario Independent Adjusters Association (OIAA), Toastmasters of Toronto and the Insurance Bureau of Canada. She is the Chair for speaker series at the Women’s Innovative Network. She holds a Bachelor of Arts from the University of Toronto and is a Chartered Insurance Professional.

Follow AXA XL on Twitter and on LinkedIn.


AXA XL1, the property & casualty and specialty risk division of AXA, provides insurance and risk management products and services for mid-sized companies through to large multinationals, and reinsurance solutions to insurance companies globally. We partner with those who move the world forward. To learn more, visit


AXA XL1 Insurance offers property, casualty, professional, financial lines and specialty insurance solutions to mid-sized companies through to large multinationals globally. We partner with those who move the world forward. To learn more, visit

1AXA XL is a division of AXA Group providing products and services through three business groups: AXA XL Insurance, AXA XL Reinsurance, and AXA XL Risk Consulting.