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As a top carrier in the Construction Professional & Pollution marketplace, we have the power and financial strength to find innovative, creative solutions to your risks — from the most familiar to the most complex. To assist with your Professional & Pollution needs, we created this Toolkit to provide quick, valuable access to information and contacts — specific to our capabilities and appetite.

Why the AXA XL Construction Professional & Pollution Team:

Extensive Expertise

With an average of 15 years of experience in the industry, and 12 years with AXA XL, we know your business. Our team consists of knowledgeable underwriters, experienced claims specialists and supporting team members that recognize and understand your needs.

Collaborative Approach

We take a collaborative approach, enlisting underwriting, risk engineering, claims, legal, actuarial, and financial professionals to address contractor's professional and pollution liability needs now and as they may change.

Broad Appetite

We have a broad appetite. If you have an opportunity that doesn't seem fit to talk, talk with us. With our extensive experience underwriting some of the world's most complex risks, we may be able to find a solution that others can't.

Financial Strength

AXA XL is part of the #1 P&C commercial lines platform worldwide. Our core operating insurance and reinsurance companies have one or more of the following financial strength ratings: A.M. Best A+, S&P AA.

  • Our talent, your team
    • Your claims team is experienced and dedicated.

      Our claims specialists are all licensed attorneys* with decades of experience collectively.
      * Not applicable in Canada

      Our technical claims consultants support our claims specialists with a variety of Construction Professional claims, including those involving rectification and pollution.

      Our claims team draws upon our extensive network of outside legal and expert service providers to partner with you to resolve your claims fairly and accurately.

  • Personalized service, proactive partner
    • We take a personalized approach with you and your broker – to get to know your business, proactively share insights, and best collaborate with you. We hold ourselves accountable, and value hearing from you on whether we’re getting it right and how we can make it better.

      • As an insured, you will be assigned a dedicated claims handler to work with you throughout our partnership.
      • Whether or not there is a claim pending, the claims team is here to answer questions, explain your coverage, and help you report a claim.
      • We work closely with you, especially when your issues are time sensitive, and help you navigate the complexities of any claim.
  • Specialized expertise, resolution focused
    • We’re committed to excellence in everything we do. We put our expertise to work for our clients and stay resolution-focused at all stages of the claim lifecycle.

      • We speak “your language” as we employ internal and external consulting partners with extensive construction backgrounds.
      • Our team of experts is committed to providing feedback and coaching throughout the rectification process. We’re here to help with problems whether they arise before or after substantial completion. When they arise before, we are there to help keep your project moving and avoid and/or minimize a professional liability claim.
      • We employ a simplified Rectification process that includes clear information requests, prompt responses, and with payment goals on average within 30 days.
      • Our experienced environmental consultants are available on a 24 hour/7 days a week basis to help you with an emergency pollution event, and can access environmental contractors to assist at the site, if needed.
  • Lessons learned
    • We strive to help our insured partners continually improve by exploring Lessons Learned from your claim and sharing these lessons with you.

      We also use our claims data to educate our community of insureds on claims trends and risky business that may increase the likelihood of a claim so that they can be avoided.

      Our claims scenarios demonstrate some of the many ways that Construction Professional and Pollution coverage can protect your business when something goes wrong.

Here's what our customers are saying about our claims team

It wasn’t until we had a catastrophic claim that we learned the true value of our coverage through AXA XL. Their partnership with their consultants took the headache out of the claims process, streamlined communication and aligned to our goal of efficient claims resolution.

Here's what our customers are saying about our claims team

We’d like to commend AXA XL for their extremely smooth processing of a recent rectification claim. They were quick to evaluate our claim, provide a direction and implement a process to ensure we were able to remedy our claim expeditiously.

Here's what our customers are saying about our claims team

The whole process was very smooth, from the beginning of submitting our requests until the end when we received the reimbursements. AXA XL’s consultant was very attentive and a good resource throughout the claim.

Here's what our customers are saying about our claims team

They were very professional, communicated well and processed our request for reimbursement without extended delay. In light of our experience and without reservation, we highly recommend AXA XL for your insurance needs.

Documents

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Protection for contractors (PA/CE, PA/CE Plus)
Protection for Project owners (PA/CE Proshield)

Contact Us

When you need answers, we want to be the first call you make. Our team knows you and your clients need an answer yesterday. We’re set up to respond as quickly as possible to your submissions. And if you contact us with questions, you’ll hear back from us.

A headshot of Ray Allen
Ray Allen (US & Canada)
Head of Construction, Professional
+1 212 915 6757
Steve Stabilito
Steve Stabilito (US)
Underwriting Manager
+1 610 968 9378
Cynthia Craig
Cynthia Craig (Canada)
Executive Underwriter
+1 416 644 3324

The information contained herein is intended for informational purposes only. Insurance coverage in any particular case will depend upon the type of policy in effect, the terms, conditions and exclusions in any such policy, and the facts of each unique situation. No representation is made that any specific insurance coverage would apply in the circumstances outlined herein. Please refer to the individual policy forms for specific coverage details. Global Asset Protection Services, LLC and their affiliates (“AXA XL Risk Consulting”) provide loss prevention and risk assessment reports and other risk consulting services, as requested. In this respect, our property loss prevention publications, services, and surveys do not address life safety or third party liability issues. This document shall not be construed as indicating the existence or availability under any policy of coverage for any particular type of loss or damage. The provision of any service does not imply that every possible hazard has been identified at a facility or that no other hazards exist. AXA XL Risk Consulting does not assume, and shall have no liability for the control, correction, continuation or modification of any existing conditions or operations. We specifically disclaim any warranty or representation that compliance with any advice or recommendation in any document or other communication will make a facility or operation safe or healthful, or put it in compliance with any standard, code, law, rule or regulation. Save where expressly agreed in writing, AXA XL Risk Consulting and its related and affiliated companies disclaim all liability for loss or damage suffered by any party arising out of or in connection with our services, including indirect or consequential loss or damage, howsoever arising. Any party who chooses to rely in any way on the contents of this document does so at their own risk.

AXA, the AXA and XL logos are trademarks of AXA SA or its affiliates. AXA XL is a division of AXA Group providing products and services through three business groups: AXA XL Insurance, AXA XL Reinsurance and AXA XL Risk Consulting. In the US, the AXA XL insurance companies are: AXA XL Insurance Company Americas, Greenwich Insurance Company, Indian Harbor Insurance Company, XL Insurance America, Inc., XL Specialty Insurance Company and AXA XL Excess & Surplus Lines Insurance Company. Not all of the insurers do business in all jurisdictions nor is coverage available in all jurisdictions.

Information accurate as of May 2026. The AXA, AXA XL, AXA XL Insurance, AXA XL Reinsurance and AXA XL Risk Consulting trademarks and logos are registered trademarks of AXA SA. © 2026

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You are contacting AXA XL, the P&C and Specialty division of AXA. We provide Re/Insurance to mid-sized and multinational companies, and some high-net-worth individuals.

If your enquiry pertains to personal insurance, please contact AXA.

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