Insurance Business Claims Roundtable
Our Chief Claims Officer Martin Turner took part an Insurance Business Claims Roundtable - arranged especially for the BIBA edition. Martin and other Claims leaders discussed how innovation and complexity are shaping the future of claims.
Covering interesting topics from: the range of metrics and feedback utilised to monitor claims processes, the importance of transparent and honest timelines in claims management, and how we are supporting colleagues with AI adoption.
Read in full here or look out for printed copies at BIBA.