Product Family

XL Catlin today announced the strengthening of its Crisis Management  capabilities across Australasia with the appointment of Shelley Devane as Head of Crisis Management, Australia. In this role she leads a team delivering a suite of Crisis Management solutions including Product Recall, Kidnap, Ransom & Extortion, and War, Terrorism and Political Violence.

Ms. Devane has over 15 years’ experience in the insurance industry and previously held the position of Australia National Manager, Crisis Management at AIG.

The team is further bolstered by Des Partridge and Lisa Hiscock. Mr. Partridge joined legacy Catlin’s Sydney operation in 2010. Over the last two years he has increasingly focused on underwriting Crisis Management lines for clients in Australia with both domestic and global exposures.

Ms. Hiscock has London market and regional experience in War, Terrorism and Political Violence as well as Kidnap, Ransom & Extortion insurance having worked for Hiscox for over three years in a variety of roles, and has joined the team from Aon Benfield, Sydney.

Commenting, David Guest, Underwriting Manager, Crisis Management, for Asia Pacific said: “We have strengthened our team with additional expertise in line with the increasing demand for Crisis Management solutions. Our clients, who continue to operate in an increasingly volatile, global and connected world, are ever more aware of their exposures and the diversity of the risks they face. They are looking to the insurance industry for solutions. Alongside our insurance products a key component of our offering is Response XL Catlin - a network of global crisis management experts who are on hand 24/7 to help our clients respond to incidents in the quickest, most effective manner.”

Robin Johnson, XL Catlin’s Country Head for its Insurance operations in Australia added: “Our clients in Australia are increasingly conducting business and trading globally. Today, for example, Australia is the 19th largest exporter in the world.  These clients need help protecting their people, assets and reputation to safeguard their long term profitability. We think our newly strengthened Crisis Management team has exactly the right mixture of expertise and experience to deliver the right solutions to these clients.           

About the XL Catlin Insurance Operations

The XL Catlin insurance companies offer property, casualty, professional, financial lines and specialty insurance products globally. Businesses that are moving the world forward choose XL Catlin as their partner. To learn more, visit

About XL Catlin

XL Catlin is the global brand used by XL Group plc’s (NYSE:XL) insurance and reinsurance companies which provide property, casualty, professional and specialty products to industrial, commercial and professional firms, insurance companies and other enterprises throughout the world.  Clients look to XL Catlin for answers to their most complex risks and to help move their world forward. To learn more, visit