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US claims enquiries for Catlin companies

In the event of a claim, you can expect to work with a team of professionals who have a track record of providing effective solutions for managing complex claims.

What should you expect when you make a claim?

    – A prompt response
    – A dedicated claim professional who:
        •  Specializes in claims related to your risk
        •  Will explain the claim process and answer any questions that you might have
        •  Is vested with the ability to make the decisions necessary to bring about successful claim outcomes, and
        •  Who is available to you to keep you informed throughout the claim process    
    – A company with the financial strength to meet its obligations to its policyholders.

    For claims related inquiries, please call +1 888 443 4910.

Reporting a claim online

In times of crisis a prompt response from an insurer can make all the difference. Should you need to make a claim, please email with the following information:

    •  Insured Name
    •  Policy Number
    •  Preferred Telephone Number
    •  Date of loss (mm/dd/yyyy)
    •  Loss Location State
    •  Loss Description
    •  Broker Company Name
    •  Broker Contact Name
    •  Preferred Telephone No.